Privacy Policy

1. Introduction

Welcome to DebtCares ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at hello@debtcares.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

• Personal Data: Names, phone numbers, email addresses, mailing addresses, and contact preferences.
• Financial Data: Debt amounts, creditor names, income levels, and other financial history necessary to provide debt relief demo and services.
• Automatically Collected Data: IP address, browser characteristics, operating system, and device information collected through cookies and similar technologies.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To provide our core debt relief, settlement, and negotiation services.
• To send administrative information to you regarding policy changes or service updates.
• To fulfill and manage your service requests, payments, and negotiations.
• To send you marketing and promotional communications (you can opt-out at any time).

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This may include sharing necessary information with our network of certified specialists, partner law firms, and directly with your creditors as authorized by you to negotiate settlements. We do not sell your personal information to third-party data brokers.

5. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include bank-level encryption, secure servers, and strict access controls. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location (such as California under the CCPA), you may have certain rights regarding your personal information, including the right to request access to, correct, or delete your personal data. To exercise these rights, please contact our Data Protection Officer using the contact details provided below.

7. Contact Us

If you have questions or comments about this notice, you may email us at privacy@debtcares.com or by post to: